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How to Shop

Register & Login
You can easily browse the wide range of Namur Valves and Accessories available through the microsite, however to view prices or to order online you must first register online to open an account and login.

Credit Account
If you wish to set up a trade account with a credit facility please contact our Sales Department on 01342 826488.

Ordering Online
If you are happy with your order do not forget to submit it! To complete your order simply check all the items and quantities in your basket by clicking the "Basket" link. Once everything is checked click the"Checkout" link underneath the basket. Complete all the details on the "one step checkout" page, then click "continue to next step". Check all of the details on the order summary screen then click the "Order" link to complete your order. You will receive a confirmation of your order by email shortly after it has been submitted.
Details of your completed order can be accessed through "order history".

Payment
If you hold a credit account with Air Engineering Controls Ltd you will be able to purchase against your account.

Alternatively we accept all major credit cards and you can safely enter your credit card details via our secure server, which encrypts all submitted information.

Delivery Charges
Standard delivery (next day service): 9.95.

VAT
VAT is charged at the current rate in the UK. VAT is added to your order online. If your organisation is VAT exempt, and has an existing Air Engineering Controls Ltd credit account the appropriate rate will apply.

Order Processing & Shipping
• All orders are entered into our business system shortly after they are submitted.
• You will receive an email order confirmation once we have received your order.
• We offer "before 9am", "Next Day" and "Saturday am" deliveries for a premium charge. These delivery methods are not available online, so please contact sales on 01342 826488 if you require these.
• If there is a problem with your order, it will not be accepted for normal processing. Air Engineering Controls Ltd will contact you to discuss how you wish your order to proceed.
• All shipments are subject to stock availability.

Returns
If you wish to return an item which you have bought over the internet please contact Sales on 01342 826488. Goods returned may be subject to a handling charge.